Best Management Practices for Digital Projects 7 & 8

3 Minute Read… As your agency grows and scales you’re going to hit more bumps in the road and make more mistakes, it’s inevitable and it’s a part of growing pains. When project managers make mistakes though the consequences tend to be much worse. After all, your agency’s success is dependent on having happy clients…

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Best Management Practices for Digital Agency Projects 5 & 6

3 Minute Read… Welcome to the Best Management Practices for Digital Projects Part 3. This series was created to help make you and your project managers lives much easier (and your clients much happier!). So far we’ve given you practices to help streamline the project lifecycle, keep clients happy, prevent scope creep, and set proper expectation…

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Best Management Practices for Digital Agency Projects 3 & 4

4 Minute Read… Welcome to the Best Management Practices for Digital Projects Series. It’s no secret that running digital projects comes with a unique set of problems. Communication can be difficult, aligning expectation levels, the list goes on. After working on thousands of projects I’ve hit my fair share of bumps in the road,  I’ve also…

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Best Management Practices for Digital Agency Projects 1 & 2

4 Minute Read…  We all know that running a digital agency and its projects pose its own set of challenges. How do you set expectation levels when you’re not delivering a tangible product? How do you prevent scope creep? What are appropriate communication standards? And most importantly, how do you remain profitable during this entire process? This…

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The Ultimate Guide: Agency Hiring

10 Minute Read… Hiring for your agency can be scary, time consuming, and ultimately a big waste of time if you wind up with a deadbeat employee. Sometimes, it just feels like Google has all the talent. I mean how do they get that many intelligent people in one room anyways? Well everyone wants to work…

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How to Eliminate Follow-Up Failure

4 Minute Read… I recently had the pleasure of speaking to an elite group of business leaders at my chamber of commerce. Before speaking I took a poll on what aspect of their business they were most worried about. An overwhelming majority responded that they were concerned with follow-up failure. Lacking a thorough follow-up system is a silver…

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How to Raise Your Agency’s Prices

3 Minute Read…Do you ever feel like you don’t charge as much for your services as you should be? Well, that’s because you aren’t! Many agencies underprice their services because of the fear of scaring off prospects or losing clients. But, if you provide premium services you should have premium prices that reflect that! So how do you…

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To Scale or Not to Scale?

4 Minute Read…I recently met with a new client who is approaching the 100 employee milestone. We got to talking and what we kept coming back to one thing, scaling an agency is a royal pain in the ass! Don’t get me wrong it’s awesome too, but there’s one thing it’s definitely not: easy. Scaling is hard, and…

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How to Create an Award Winning Culture for Your Digital Agency

4 Minute Read…Having an amazing company culture isn’t just about keeping snacks in the break room and putting a ping pong table in the lobby, even though those things help. It’s so much more than that because although those are great selling points when you’re hiring, people won’t stay at a job because of the…

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3 Tips to Increase Your Agency’s Email Open Rates

3 Minute Read… Emails are a tough subject because there’s no secret formula when it comes to crafting an email and subject line, what works for one agency and target audience may not work for another. That’s why it’s so important to split test, track open rates, click-throughs, opt-outs, etc. The only real trick to a…

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